Ace Tutors is beloved throughout Singapore, for helping students achieve results and scores that they could not have done otherwise. Don't just take our word for it! Here are some of the many testimonials, given by our grateful parents who have accomplished much with us.
These comments are many and varied, where notable trends emerge from the crowd - everyone is thankful of our hard work, appreciative of how we strive to respond to them ASAP, pleased with our thoughtfulness and diligence, overjoyed at the results and much more. The verdict is clear - they would recommend us to their friends or utilise our services again in the future, where possible.
Thank you to all contributors for offering their kind words of support and encouragement. You motivate us to strive to work harder for you in the future, day after day, month after month and year after year!
"I'm very impressed with the staff especially Jessica , she was very patient and attentive trying to understand my requirements of the tutors and arranging all the necessaries for me to make a selection. In fact she followed up with me closely until everything went through. Thank you I will not hesitate to recommend your agency to my friends who require the service." - Jul2013 Anonymous Parent
"The service provided by Jessica is excellent as she has shortlisted 3 tutors in a short period for my selection and I didn't expect to confirm 1 tutor suitable for my son so fast. Thank you, Jessica!" - Jul2013 Parent: Ms Anna
"You guys are doing a good job." - Jun2013 Parent: Mrs Mala
"Jessica is very prompt with her follow-up. Although sometimes I called her after her working hours, she followed up diligently and responsibly. She is also able to answer my queries well and provide good comments for me to make an informed decision. Well Done, Jessica and may your good organisation continue to train up your customer service staff professionally." - Jun2013 Parent: Ms Mary
"I had previously used your services in the past two over years and enjoyed efficient and excellent customer service from Taufiq. Only this time due to the change in CS coordinator in between, I experienced a lapse of follow-up of two days after I contacted Ace on 27/5. Only when Taufiq was back from leave, he was quick enough to pick up the case from where it was left off and wihin two days of follow-ups, he managed to match one tutor for me. Greatly appreciate although the good tutors were not able to fit into the schedules." - May2013 Parent: Mrs Jessie
"Joyce is very professional and efficient, someone I will highly recommend if any of my friends are looking for a tutor." - May2013 Parent: Ms Jennie
"Very professional and polite. Helped build the good reputation of the agency. Would like to commend on Fyza." - Jun2013 "Very polite, professional and really customer oriented. Always have the personal touch." - Jan2013
"(Ms) Fyza- Manager, Senior Coordinator is the most polite coordinator I have ever encountered. Pleasant and very helpful." - Jun2013 "Joyce was really very friendly and helpful in assisting me." - Dec2012
"I have been liaising with Ms Joyce for my assignments lately, 2 thumbs up. A very efficient and reliable person. I must say the assignment confirmations are done really fast. It was nice being served by Ms Joyce." - Jun2013 "They are prompt with the coordinations. They are polite too & keep me updated before the respective assignment, I don't have a need to hunt down any applications to view the details of the assignment. I have it in my email for reference. Recently Taufiq has been coordinating with me, twice last year & twice this year. Now it's March and he has confirmed 2 assignments I have applied for. Great job!" - Mar2013 "It is the best website provider so far. Easy search & application of assignments. With the advanced version of pending & confirmed tabs, it has made my referencing so much more easier. A very efficient website! Polite coordinators. I have communicated with Ms Fyza, I think she does a good job as a coordinator." - Dec2012 "It has been a good service indeed. [The coordinators] have been friendly & approachable." - May2012
"Following Fyza's great recommendation for Tutor Sylvia few months ago; I would like to thank Fyza once again for her another awesome recommendation to English Tutor - Ms Amelia (ID 4009). Ms Amelia started to give PSLE English tuition to my P6 girl from late Mar. After 2-3 lessons, we already seeing improvement in my girl. My girl also feedback that she loves the way Ms Amelia teaches her, with practical tips and smart way to learn English. My girl enjoys Amelia's lessons and she's looking forward to weekly tuition with Amelia. During mid-term SA1 exam, my girl showed improvement despite it's less than 10 lessons with Amelia. Most importantly, my girl shows increased interest in English. Thank you Fyza for her efficiency and great recommendation; and thank you Ms Amelia for her devotion in guiding my girl. Well done Ace Tutors!" - Jun2013 Parent: Ms Tracy
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